Heal Force Rush to the Rescue to respond Emergency Command
Since July 17, Henan has experienced a rare and continuous heavy rain, which has caused 33 deaths, 8 people are missing, and more than 3 million people have been affected. (Data source: 021-07-22 14:53 Zhengzhou local treasure “Henan July 2021 The latest disaster situation of heavy rains (continuous update)”) Serious waterlogging occurred in many cities including the provincial capital Zhengzhou. Many hospitals were affected, medical equipment was flooded, and power supply was interrupted, which severely blocked patient diagnosis and treatment and affected emergency rescue.
Following the “July 20” torrential rain in Zhengzhou, extreme heavy rainfall weather hit again. As of 16:00 on August 13, the heavy rainfall in Hubei has caused 766,200 people in 36 counties in 11 cities, including Suizhou, Xiangyang, Enshi, Yichang, and Wuhan, to be affected. Among them, more than 8,000 people were affected in Liulin Town, 21 people. Death, 4 people lost contact (Source: Hubei Provincial People’s Government Network).
When faced with flood disaster, equipment emergency repair is Heal Force’s bounden responsibility
After the flood, Heal Force paid great attention to the operation status of medical and laboratory equipment in the disaster-affected area in Henan and Hubei. In order to allow customers to solve the damage caused by the disaster in a timely manner and ensure the effective operation of the equipment, Heal Force called on everyone within the group to take an active role, respond quickly, and formulate multiple measures to actively respond to floods.Heal Force Zhengzhou branch and Heal Force Wuhan office established emergency command teams to fully support the disaster relief work, and paid attention to the users in the disaster-affected area in the first time. All the spare parts are ready to provide service support to the affected hospitals and scientific research laboratories as soon as possible. Heal Force national after-sales engineer team is ready to go to the front line to support disaster relief work at any time.
24-hour equipment emergency rescue service
01 Proactively contact customers to respond emergency command
Wuhan office set up an emergency command team to fully support the disaster relief work, proactively contacted customers in the disaster-stricken area as soon as possible, timely repaired equipment and sent maintenance reminders to users.
02 Maintenance engineer is on standby 24H
Heal Force provides 24-hour emergency repair service for the affected areas. Maintenance engineers always stick to the front line to ensure that users receive emergency priority response to repair equipment damaged by the disaster, and solve them in the first time.
03 National after-sales teams stand by, ready to go to the front line at any time
The after-sales service team is on emergency call, with all the machine spare parts ready to provide service support to the affected hospitals and scientific research laboratories as soon as possible. Heal Force national after-sales engineer team is ready to go to the front line to support disaster relief work at any time.
Important note: Safety first! ! !
Before the flooded equipment is handled by professionals, it must not be energized to avoid accidental damage to the equipment and personnel.
1. In case of equipment flooding, don’t panic. Remember: don’t plug in, don’t move.
2. Confirm the external power supply of the equipment and ensure that all power supplies are disconnected to avoid leakage.
Special note: Before the flooded equipment is handled by professionals, it must not be energized to avoid accidental damage to the equipment and personnel.
3. Reporting for repairs and testing at the first time, the equipment is forbidden to operate until the equipment is cleaned after being immersed in water.
4. After the drainage, decontamination and disinfection work is done, the equipment can be inspected only when the equipment room is dry and insulated.
5. After the equipment is inspected and repaired, it must be strictly in accordance with the equipment use guide, and it can be used normally after passing the performance verification.